by Suzy Turnbull | Feb 20, 2026 | Systems, Operations & Technology
When I was researching my book, 5-Star Hosting Made Simple, one statistic stopped me in my tracks: a surprising number of short-term rental hosts operate at a loss, often without realizing it. Not because they lack passion. Not because they lack guests. But because...
by Suzy Turnbull | Dec 4, 2025 | Hospitality, Guest Experience & Reputation
The holiday period is one of the most magical times of the year and one of the most competitive for short-term rental hosts. Guests aren’t just looking for a place to stay; they’re looking for warmth, atmosphere, and experiences that feel special and seasonal. Hosts...
by Suzy Turnbull | Dec 1, 2025 | Marketing, Visibility & Direct Bookings
Every week, and especially around Black Friday, my inbox gets deluged with offers for “complete listing optimization packages”, usually priced anywhere from $97 to $997. These services are well-intentioned, and they certainly appeal to hosts who are scrambling to...
