by Suzy Turnbull | Sep 11, 2026 | Pricing, Profit & Financial Control
If you are an existing Airbnb host moving from the old split-fee system to Airbnb’s new single host fee, you have probably already seen plenty of advice telling you how much to increase your prices. Unfortunately, some of that advice is misleading and some of the...
by Suzy Turnbull | Jun 23, 2026 | Hospitality, Guest Experience & Reputation
A Successful Short-term Rental Starts With a Love of People and Hospitality Once in a while, someone posts something in one of the many “hosts helping hosts” Facebook groups that makes me do a double take. A couple of weeks back, I came across one of those posts. The...
by Suzy Turnbull | Jun 1, 2026 | Industry Insights
There was a time when short-term rentals felt a little bit like the Wild West and in some places, they still do! Hosts could list a property on an OTA, welcome guests, and get on with running their business without worrying too much about registration numbers,...
by Suzy Turnbull | May 19, 2026 | Hospitality, Guest Experience & Reputation
A few weeks ago, I joined James Varley on the Host Planet Podcast for a conversation about short-term rentals, hospitality, and my new book, 5-Star Hosting Made Simple. James asked me to share five key learnings from the book which were: Hospitality Running your...
by Suzy Turnbull | May 11, 2026 | Marketing, Visibility & Direct Bookings
A few weeks back, I had the pleasure of joining Gil Chan on his podcast, Booked Solid Show, for a conversation about hospitality, direct bookings, branding, and the future of the short-term rental industry. What I enjoyed most about the discussion was that it went far...
