by Suzy Turnbull | Jun 1, 2026 | Industry Insights
There was a time when short-term rentals felt a little bit like the Wild West and in some places, they still do! Hosts could list a property on an OTA, welcome guests, and get on with running their business without worrying too much about registration numbers,...
by Suzy Turnbull | May 19, 2026 | Guest Experience & Hospitality
A few weeks ago, I joined James Varley on the Host Planet Podcast for a conversation about short-term rentals, hospitality, and my new book, 5-Star Hosting Made Simple. James asked me to share five key learnings from the book which were: Hospitality Running your...
by Suzy Turnbull | May 11, 2026 | Marketing & Direct Bookings
A few weeks back, I had the pleasure of joining Gil Chan on his podcast, Booked Solid Show, for a conversation about hospitality, direct bookings, branding, and the future of the short-term rental industry. What I enjoyed most about the discussion was that it went far...
by Suzy Turnbull | May 4, 2026 | Industry Insights
A couple of weeks ago, I traveled to London for the Short Stay Summit and the Host Planet Roadshow. These are two of Europe’s key events for short-term rental hosts and property managers. Between the conversations, the sessions, and time spent with hosts, property...
by Suzy Turnbull | Apr 17, 2026 | Guest Experience & Hospitality
On a recent trip back to Panama, I picked up this beautiful heart shaped seed pod. (It belongs to the “Panama Tree”). It reminded me that hospitality, real, genuine hospitality, sits right at the heart of everything we do in this business. Next week, I’m heading to...
