Expert guidance for short-term rental hosts

Need some extra help with your hosting challenges?

Running a short-term rental can feel overwhelming, especially when you’re trying to balance guest expectations, pricing, systems, marketing, and day-to-day operations on your own.  I know, I’ve been there!

Whether you’re launching your first property or looking to take an existing rental to a more professional, consistent 5-star level, the right guidance can save you time, money, and a huge amount of stress.

As the author of 5-Star Hosting Made Simple and a former 5-star host myself, I work with independent hosts to provide clarity, confidence, and direction — so you can run your short-term rental with ease instead of second-guessing every decision.

My consultancy is designed to support hosts at different stages of their journey, from focused one-off advice to ongoing strategic support as your business grows.

Ways we can work together

20 Minute Discovery Call

Every consultancy begins with a focused and complementary 20-minute discovery call designed to understand where you are now — and where you want to go.

This conversation helps us both determine whether working together would be genuinely valuable for you.

During the call, we’ll explore:

✔ Your current short-term rental setup and experience level
✔ The challenges or frustrations you’re facing
✔ What success looks like for you
✔ The next most strategic step forward

There’s no pressure and no obligation. This isn’t a sales pitch — it’s a clarity-first conversation designed to give you direction and confidence.

What happens after the Discovery Call?

If it’s clear that additional support would be valuable, I’ll outline the consultancy options best suited to your situation and goals.

This may include:

✔ One-to-one strategy sessions focused on a specific challenge
✔ Ongoing consultancy support for sustained growth
✔ Project-based guidance for launches, repositioning, or strategic improvements

All consultancy services are offered on a paid basis. Fees vary depending on the scope and level of support required and are discussed transparently after the discovery call — so you can make an informed decision with no pressure.

 

Why Learn From Me?

I’m not just the author of this book — I’m a former 5-star host who built and ran a top-rated short-term rental for seven years.

With a background in marketing strategy and hands-on hosting experience, I’ve combined real-world lessons, tested systems, and proven frameworks into one clear, practical roadmap.

✔ 7 years running a top-rated vacation rental
✔ Marketing strategist with international experience
✔ Built systems from scratch
✔ Designed specifically for independent hosts

Suzy-Turnbull-Author-5-star-Hosting-Made-Simple

Suzy Turnbull – Author: 5-Star Hosting Made Simple

Insights for Independent Hosts

The short-term rental industry is constantly evolving. From pricing strategies and guest expectations to branding and technology, staying informed gives you a competitive edge.

Explore practical insights designed to help independent hosts build stronger, more profitable businesses.

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No fluff — just actionable advice for independent hosts.

Events

I’d love to meet you in person and talk through your hosting challenges.
Join me in London in April at one of these upcoming events.

April 21st, 2026

Eastcheap Records,
20 Eastcheap, London, EC3, England
@ 7:00pm – 10:00pm

STAA SHORT STAY SUMMIT - ICE BREAKER & BOOK SIGNING

Join fellow property owners and managers for a free networking icebreaker ahead of the Short Stay Summit. I’ll be giving away a limited number of signed copies of 5-Star Hosting Made Simple during the book signing — first come, first served.

April 22nd, 2026

Old Billingsgate, London, England
@ 9:00am – 6:00pm

STAA - SHORT STAY, ONE DAY SUMMIT 2026

The STAA Short Stay Summit is a key industry event for short-term rental professionals, with expert speakers and practical sessions, covering operations, marketing, technology, and the future of the sector. It’s for property owners, managers, and industry partners.

April 23rd, 2026

Royal Overseas League,
6 Park Place, St James’s,
London, England
@ 10:00am – 4:00pm

HOST PLANET ROADSHOW, LONDON, 2026

The HOST PLANET roadshow event